Client Expert Competencies
Cost:
$1,800
Duration:
1Day
Target Audience:
Sales Professionals, Client Relationship Managers, and Customer Success Teams
Overview:
The Client Expert Competency Framework Workshop by EngageX is crafted to deepen your team's client-facing capabilities, aligning them with the highest standards of customer engagement and strategic account management. This workshop is rooted in the principles outlined in "CEO-Led Sales," focusing on enhancing the competencies that define a Client Expert.
Key Features:
Competency Development: Gain insight into the key competencies of a Client Expert, including industry knowledge, strategic thinking, and client-centric communication.
Role-Specific Training: Tailor competency development to the specific roles and responsibilities of your team members, ensuring relevance and applicability.
Interactive Scenarios: Engage in real-life scenarios and role-play exercises designed to practice and reinforce critical competencies.
Outcomes:
Enhanced Client Interactions: Equip your team with the skills to engage more effectively with clients, driving better understanding and stronger relationships.
Strategic Account Management: Develop strategies for managing key accounts that focus on long-term success and client satisfaction.
Increased Sales Performance: Foster a team that not only meets but exceeds sales targets through enhanced client engagement and strategic insight.
Why EngageX?
EngageX’s Client Expert Competency Framework Workshop transforms theoretical knowledge into practical skills. This specialized training empowers your team to become true Client Experts, proficient in navigating complex client dynamics and capable of turning opportunities into successes. Equip your team with the competencies that matter—the EngageX way.